| ITI əməkdaşlarının elmi işləri - məqalə |
| Biblioqrafik təsvir | |
| Aliyev , A.G. Some Features Of Customer Relationship Management In Financial Institutions / A.G. Aliyev // Problems of Information Society. - 2011. - N: 1(3). - P. 39-46. | |
| Annotasiya | |
| This article is devoted to customer relationship management systems (CRM-system). The importance of the research is substantiated and the purpose of the study is explained. The article reveals the essence of CRM-system and invstigates the motivating factors for the use of these technologies. It describes the CeRM-solution features and benefits of the CRM-system in the process of application for financial institutions e.g. banking sector. The recommendations on the effectiveness of decision-CRM-systems are presented | |
| Elektron variant | |
| Elektron variant |
________
© ict.az http://ict.az/az